3 Key Factors on how DISC helps with managing remote teams [INSIGHTS]

Remote Working is now the NEW normal, what leaders and managers are thinking about is, “How do we lead them effectively?” Using a remote team can lower the overall costs and increase productivity for your company, making sure that your team can adapt well to these changes is also important. Certain employees can thrive in one of these self-managed areas but placing the wrong employee in one of these situations could lead to an overall decrease in productivity.



In McKinsey recent studies, telecommuting has grown exponentially in the past 2 months. Getting companies to adopt digitization has always been on the minds of C-Suite executive but have often struggle to bring it into fruition. In just 8 weeks, we have actually advanced 5 years in our pursuit of digital transformation.


Source: McKinsey & Company, 14 May 2020


According to the New York Time article on 21 May 2020, it was reported that Mark Zuckerberg expects half of Facebook’s workforce to take up the offer of working from home permanently over the next 5-10 years. Giants in the industry are preparing to move into the new normal.

The new normal being a remote, digitally connected workforce.

Are we prepared for this? How are preparing for this?

Source: New York Times, 21 May 2020


Regardless of whether we are ready or not, the new normal has already began. This is how things will be in at least the next few years. The challenges amongst leaders revolve around the ability to effectively reengage our workforce, strategies to drive productivity virtually and adapting new management styles to develop effective work teams.

Here are 3 Key Factors on how you can manage remote teams more effectively with the AlignDiSC™ Model in the NEW normal.

1. Motivating Behaviours

Being humans, behaviours can either motivate or de-motivate an individual. When we are working with remote teams, it is crucial for us to think about how we can leverage on motivating behaviours. Through the understanding of one’s DISC styles, leaders are able to gain new insights on how they can leverage on motivating behaviours of their team members.


2. Preferential Roles

Over and above behaviours, people have a natural inclination to certain functional roles that they excel in. Being able to function in these roles allow individuals to enter into a state of flow. Mihaly Csikszentmihalyi, in his research states that when people are in a state of flow, work is no longer work but rather an expression of our natural preference to work in a certain way. This boosts productivity and effectiveness.

There are generally 3 role orientations in which individuals tend to belong to.

  • Thought Orientation – Individuals who are concerned with analysing and thinking critically

Source: Activecollab, 28 Jun 2017


  • Action Orientation – Individuals who are concerned with doing things just to get results

Source: Activecollab, 28 Jun 2017

  • People Orientation – Individuals who are concerned with building harmonious relationships within a team

Source: Activecollab, 28 Jun 2017


Finding out the natural roles of the members in the remote team allows us to harness the maximum productivity of the team.

3. Intrinsic Values

Values drive behaviours and behaviours deliver results. In order to gain alignment and unity of the remote teams, it is important to understand and be clear of the values that drive the behaviours of the team members. In a research by Kouzes and Posner, they have discovered that team members who have clarity of their personal values tend to have more ownership in work/organization they are in. Knowing their values is only part of the equation. Leaders need to consider how they can meet these intrinsic needs of the people under them so that they can grow their commitment to the cause and course.

In the discovery of the intrinsic values of the members of the remote team, one must be mindful to find out the values that matters most to the team members and not downloading the values that we, as leaders, expect of the team.

In Conclusion

DISC Assessments is one of the easiest ways to help you understand which members of your staff will respond well to working remotely. DISC assessments can also reward your remote team by giving them strategies for success in communication, collaboration and even conflict resolution. Understanding the key personality traits and roles of each one of their coworkers enhances collaborations which in turns allow them to perform more effectively. When a remote workforce is able to feel part of a supportive community and to feel more in sync with one another, this can lead to improvements to communication strategy and improvements to working remotely.

How can we develop a cutting edge to strive in the New Normal?


In our 2 day intensive APEX Online Certification allows you to learn and apply the 3 factors that was discussed in this blog post. 

Only at $1480, the APEX Certified Online Certification is packed with value as it is focused strongly on the application rather than the theory behind DISC, which is one of its kind.

As part of our efforts to play our part in the national initiative to upskill the workforce, Brydan Group has decided to give back by providing a #SGUnited Grant of up to 45% for all participants.


Are you a NTUC member?


By being an NTUC member, you are able to leverage on the UTAP Funding. UTAP is a training fund for NTUC members to defray their cost of training. This benefit is to encourage more union members to go for skills upgrading. NTUC members enjoy additional 50% off the unfunded course fee for up to $250 each year when you sign up for courses supported under UTAP. Hence, the total course you are paying is only $250.

In addition, under the NTUC Enhanced Union Training Assistance Programme (UTAP), union members aged 40 years and above will get increased funding support of $500 as announced NTUC on 19 June 2020. Take advantage of this today and... Sign up NOW!

Here are some Testimonials.


"Melvin is highly skilled in his trade and profession, and very adept at handling large groups to ensure that the fundamentals in the course is transferred to his participants. The fact that this was done over zoom goes further to prove that he has mastered the use of the skill to relay it over technology to the beneficiaries. I have no doubt that Melvin will be very effective as we move up the partnership ladder in moving towards customised profiling and even training."

- Shannon Choo, Financial Consultant "The 2-day programme with Melvin has shifted my mental model that DiSC is not required for someone like me who uses other profiling tools. I have heightened self and team awareness & appreciation after the programme in my new season. Our next step is to apply and adapt what we have learnt." - Veronica Tan, HOD Elderly Services "Melvin and his team is patient and precise in delivering the course and he is quick to listen to feedback and adjust his lesson plan accordingly to the needs of learners. As an adult educator and professional worker, I am really thankful for Chief Trainer Melvin for his insights and knowledge. He is very professional and relevant in sharing tips and 'hacks' for us to engage people from all walks of lives! Thank you Melvin and team!" - Jonathan Lin, Entrepreneur


The pacing of the seminar was just nice, and Melvin was engaging and concise with teaching the course material and holding conversations with participants. I learned how to apply the theory into practice and how to work with people with different behavioural traits in various context and settings. Would recommend if you are looking to upgrade your professional certifications in a fun environment.

- Chris Ngoh, Programme Executive

Article written by:

Melvin Chia

CEO, Founder of Brydan Group

Master Accreditor of  APEX Model™


Melvin Chia is the Master Facilitator and Accreditor for The Leadership Challenge and APEX Behavioural profiling. Being in this space for close to 20 years, he has conducted leadership programs


for youth, educators, civil service and corporate organisations in countries such as USA, China, Hong Kong, Vietnam, Indonesia and Malaysia amongst others.  Till date, he has profiled and trained more than 250,000 participants and has been regarded as one of the top 10 certified masters in Asia. Over the past 3 years, he has been invited by WSG, Temasek Trust, Capital 95.8FM and CNA938 to share on organizational leadership, a topic that he is strongly passionate about.

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